Spire is HTA Certified Estate
Spire Integrated Systems is HTA Certified Estate
The Home Technology Association (HTA) Certification system is the new industry standard of excellence for home technology installation companies. Spire is the only integrator in Michigan to be certified and designated as the top tier, Estate.
Why Your Technology Integrator Should be HTA Certified
Unlike medicine, law, or architecture, there exists no real qualification process to open a business and call oneself a “home technology professional”. This low to no barrier of entry has resulted in countless sub-par technology experiences for consumers. This problem has plagued the home technology industry for decades. Everyone has suffered. Consumers own homes that they cannot operate, manufacturer’s names are sullied, and qualified home technology firms are faced with an untrusting public. The Home Technology Association (HTA) is changing that.
Historically, homeowners have chosen firms based on price or the personality of a salesperson. Sometimes the company was referred by a builder or architect. Typically, consumers have not done much due diligence on prospective technology installation firms, and the selection process has been confusing. This confusion has led to hiring the wrong company, bad system design, and bad technology implementation.
As an industry insider, HTA knows how to evaluate a firm’s capabilities to dramatically improve the odds of success. They help consumers hire not only a great firm, but also the right fit for the project. The company that did an amazing job on your cousin’s 1,500 sq ft home may not be the right company to outfit your 10,000 sq. ft estate, and vice versa. They are dedicated to sharing data and expertise with homeowners and design/build professionals so that they can partner with a great company for their project.
Through a rigid set of more than 60 standards, they created a certification system that identifies and classifies the best home technology companies while weeding out the bad apples.
The certification system is built around three pillars:
1. Technical Competency
HTA believes that only technically-skilled firms have the ability to deliver a great home technology experience. They certify only the firms with a stellar history of technical expertise.
2. Aftercare Service
Technology is not perfect and is ever-changing. HTA believes homeowners need a responsive company to work with for ongoing customer service and support.
A strong track record of being fair and honest is vital. They believe every HTA Certified company should inspire trust and confidence. The HTA aims for great home technology experiences delivered by skilled, trustworthy companies who deliver exceptional customer service.
Definition of HTA Certified “Estate”
In addition to the standard criteria, Spire must also specialize in the following to be consider “Estate”:
– Homes with complex or large-scale technology needs
– Homes with world-class interior design and architecture
– Homes with domestic staff
– Homeowners who have multiple residences
– Customized smart home / home automation systems
– High-performance and ultra-high-performance home theater and home audio systems
– Homeowners who expect a concierge-level customer service experience
– Homeowners who understand that technology is integral to the operation of their home
– Projects that take months or years complete
– High levels of design, engineering documentation, and project planning
– Highest level of system performance and craftsmanship